THINGS TO KNOW
Booking An Appointment
Your child will require a referral in order to book an appointment with one of our Pediatricians. This can be done through your family doctor, another specialist or a walk-in clinic.
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*While we will do our best to accommodate a specific specialist or team member request, we cannot guarantee this.
Cancellation Policy & Lateness
A required 48 hours cancellation notice will be enforced. This allows us to offer your cancelled appointment time to waitlisted patients. Failing to give 48 hours notice and no-shows will be a $100 fee prior to rebooking.
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Arriving equal to or over 15 minutes late
While we understand that extenuating circumstances may occur, we ask that, out of courtesy, you let the clinic know by calling at your earliest availability if you are running late. Our intent is to be respectful of time to ALL of the families we see here at Paramount Pediatrics. If you are over 15 minutes late this will result in a missed appointment and we will not be able to see you for that day.
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Parking
There is free street parking all along 31st Ave.
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Required Forms
Each child’s first visit will require a demographic form to be filled for registration. (Please click here to download and print the form if you wish to complete it prior to your arrival.) This form collates data such as address & contact details, family physician details and household members. It is completely confidential.
Office Hours
Monday - Friday 9:00am - 5:00pm
After Hours & Medical Emergencies
If your child requires emergent medical attention, please go to your nearest Emergency Room or call 911. For urgent or after hours, please contact your Family Doctor or go to your nearest walk-in clinic.
Appointments
At your appointment, focus shall be placed on the main reason for presentation. If there are multiple concerns, your child may require further appointments in order to deal with these additional issues. If the health professional seeing your child deems the additional concerns to be unrelated to the chief complaint, you may be asked to obtain an additional referral from your Family Doctor.
Conduct
Here at Paramount Pediatrics we are fully committed to your child’s health care needs. Although we understand worry and frustration can often accompany a parent or caregiver’s concerns, we will not tolerate any aggressive behaviour or ill treatment of any of our team members. Any aggressive or ill treatment will result in a discharge from our clinic.